Long Term Support
Altinity provides long-term support for stable releases including both 24×7 support as well bug fixes.* We maintain stable releases for two years by default. You can deploy with confidence knowing that Altinity has your back.
* SLAs for bug fixes depend on your level of enterprise support
Guaranteed Quality & Upgrade Readiness
We track build test results including large suites of tests developed at Altinity. We also collect feedback from early users to ensure there are no unexpected problems in real deployments and to ensure a smooth upgrade path from earlier stable releases..
Key Bug Fixes
Altinity fields hundreds of support cases annually and carefully tracks fixes needed by customers. We track community fixes as well as our own fixes that we have delivered through hot patches.
Improvements to ClickHouse are likewise critical to users. We track pull requests that implement features that customers have requested specifically, as well as improvements that raise performance, lower operational costs, and enable new types of analytics.
We document installation procedures for stable builds using RPM and Debian packages. For each Altinity ClickHouse Stable Release includes an overview of the release, a description of changes, and upgrade notes. Consult our Altinity Stable Builds page to find out what’s in the build before you upgrade.